Marketer Quite Contrary: The Importance of Contrarian Thinking in Marketing

Margo Jay
7 min readApr 22, 2021

There’s a certain comfort for us in consensus. If everyone agrees something is a good idea, then it must be a good idea, right?

This thinking is often quite pervasive in marketing circles, even if we don’t recognize it right away. We can see it in so many different forms: when we ask for numbers, when we say “this is how we’ve always done things,” or even “we do this because it works.”

But recently, there’s been some rethinking of status quos and consensus. After all, a desire for consensus is what gives rise to the phenomenon of groupthink. That’s when we end up sitting in an echo chamber, nodding our heads and agreeing because we don’t want to rock the boat. It leads us to this, “What were they thinking?!” moments that seem so obvious to our customers and outside observers.

There’s a concept that’s common in finance called “ contrarian thinking.” As it turns out, it could have a lot of use for us as Marketers.

Bucking Trends and Going Our Own Ways

So, what is contrarian thinking? In essence, it’s deciding that just because everyone thinks something is a good idea, we’re not going to do it.

Now, that’s often a difficult position to take. It’s especially tough when we’re in board rooms with higher ups who are set in their ways or want to point to the numbers.

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Margo Jay
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