Reinventing the Shopper Experience…Are You Ready?

Margo Jay
5 min readMar 29, 2021

Back in the spring, we were all hopeful that lockdowns would be temporary. We hoped that, by acting early, we could get this situation in the rearview mirror. As we keep moving through the fall, though, it seems we’re in this for the long-haul. The second wave of sorts is here. And perhaps more or other waves yet to come.

Margo Jay

Marketing & Brand Expert | Customer Empath | Master Strategist | Deeper Insight | Finding extraordinary value | Driving competitive advantage |